The software will not detect your printer under normal operating conditions. You must manually boot the printer into first. Step-by-Step Service Mode Guide: Turn off the printer but leave the power cable plugged in. Press and hold the Stop/Reset button (red triangle icon). While holding Stop/Reset, press and hold the Power button. Keep holding Power, then release the Stop/Reset button.
If you are a certified repair partner, log into the manufacturer’s partner portal (e.g., HP Partner Portal, Lenovo ASP Access). The service tool v4720 download link will be available under "Service Tools" or "Legacy Software."
If you are dealing with stubborn error codes or need to reset a waste ink counter, the and instructions are detailed below.
Executes precise hardware testing to confirm if nozzles or colors are fully functional. Compatible and Incompatible Printer Models service tool v4720 download link
Many sites offer the tool for free but then ask you to pay for a "Key" to unlock the Reset button. Genuine versions are often shared in technician communities without these paywalls.
V4720 is specifically updated to support newer G-Series and MG-Series printers that older versions (like V3400) cannot handle. Common supported models include: G1000, G2000, G3000, G4000 MG-Series: MG5570, MG5580, MG6470, MG7170 IB-Series: iB4070, iB4080 Finding a Download Link
: The printer must be manually put into "Service Mode" (typically by a specific sequence of holding the Power and Stop buttons) before the tool can communicate with it. Safety and Risk Warning The software will not detect your printer under
Connect your printer via (Wi-Fi will not work for this). Open ServiceTool_V4720.exe . Perform the Reset: In the "Main" tab, look for the Clear Ink Counter section. Next to "Absorber," ensure "Main" is selected.
To reset the Waste Ink Absorber Counter back to zero.
This lightweight Windows utility provides a suite of advanced maintenance features directly through a USB interface: Press and hold the Stop/Reset button (red triangle icon)
Resets the waste ink pad counter to 0% after the pads have been physically cleaned or replaced.
Close all other applications and launch the .
Accesses "Deep Cleaning" cycles more effectively than the basic maintenance menu.
Service Tool v4720 is known to support a wide range of models, including but not limited to: Canon PIXMA G-Series: G1000, G2000, G3000 Canon PIXMA MG-Series: MG5440, MG6340 Canon PIXMA iP-Series: iP7240 Service Tool V4720 Download Link