Locate the exact, targeted target IOS-XE release image (e.g., .bin or .tar file).
: Verify that the Cisco DNA Center Trustpool is current under Settings > Trust & Privacy > Trustpool , as expired certificate chains can interfere with secure downloads.
Check if there is a pending update for the Cisco Trustpool and apply it to restore secure communications. 4. Verify Proxy and Connectivity
The most reliable way to bypass cloud manifest errors is to download target images manually using a standard web browser and upload them directly to the Catalyst Center repository. Locate the exact, targeted target IOS-XE release image (e
Expired certificates in the Catalyst Center Trustpool can break the secure communication required to fetch metadata from software.cisco.com.
Because this failure stems from an external Cisco API communication issue rather than your internal cluster integrity, you can bypass the cloud sync process entirely via a . Step 1: Manual Binary Download
The error message "NCSW10301 unable to download the image from cisco.com invalid metadata trans-id" typically occurs when a user attempts to download a Cisco software image from the Cisco website. The error code NCSW10301 suggests that there's an issue with the download process, specifically related to the image metadata. The "invalid metadata trans-id" part of the error message implies that there's a problem with the transaction ID (trans-id) associated with the metadata. Because this failure stems from an external Cisco
Are you using or a specific device GUI tool?
Cisco released Field Notice FN74033 , stating that older versions of DNA Center will fail to download metadata after , due to certificate changes. If you are on an older release, an upgrade to a fixed version (e.g., 2.3.5.x or later) is required. Comparison of Solution Paths Effectiveness When to Use Manual Import Urgent upgrades or persistent API errors. Credential Refresh Authentication or account permission issues. Trustpool Update Certificate or SSL handshake failures. Software Upgrade For long-term fixes of known bugs (e.g., CSCwd15921).
Ensure that the management interface can reach the following endpoints without SSL inspection (which breaks signatures): due to certificate changes.
The error message contains several clues pointing to the root cause. When a switch initiates a direct download, it establishes a secure connection to Cisco’s software download repositories, initiates a transaction ID ( trans-id ), and requests a metadata file detailing the target image's attributes (like size, checksum, and version).
If the switch can reach the internet but still fails with metadata errors, an intermediate security appliance is likely modifying the traffic.
In the world of automated network management, Cisco Catalyst Center (formerly DNA Center) is a powerful tool for managing Software Image Management (SWIM) operations. However, users occasionally encounter errors during the software image download process. One such frustrating error is .