Also confirm the connection string uses the correct authentication mode (Windows Auth vs SQL Auth).

If these steps do not resolve the issue, it is recommended to contact TecAlliance Support with your specific supplier or buyer number for further assistance.

: If the configuration file appears correct but the error persists, contact the TecAlliance Support Team with your log files. TecCom Wiki Are you seeing a specific error code (like Tec-114) along with this message? AI responses may include mistakes. Learn more

Solving "Loading Data Failed, Check the Configuration File" in TecDoc Work

TecDoc is the world's leading electronic parts catalog, covering vehicle spare parts and accessories for cars, trucks, and other vehicles. It provides comprehensive data on passenger cars from the 1960s onward, making it indispensable for parts retailers and garages.

If your version of TecDoc utilizes BDE, a misallocated configuration within the BDE Administrator tool is highly likely to blame.

A common mistake is a simple typo or an extra space in the path. It is recommended to copy the folder path directly from the Windows File Explorer address bar to ensure accuracy, then paste it into the configfile.xml .

For networked versions, ensure the supplier's system or the central data server is reachable and that firewall settings aren't blocking the connection. Recommended Troubleshooting Steps

Copy the backup file into the main folder and rename it to the standard required name (e.g., TecDoc.ini ). 6. Temporarily Disable Antivirus or Firewall

The primary initialization files (such as TSU.ini , config.ini , or registry entries) have been corrupted by an improper shutdown, malware, or software conflicts.