Kerio Control Web Filter Is Not Activated Categorization Is Disabled Work !!hot!! Info

Indirectly. HTTPS filtering (SSL inspection) is separate. However, if categorization is disabled, you cannot block HTTPS sites based on category, even if SSL inspection is on.

To resolve the issue of the Kerio Control web filter not being activated and categorization being disabled, follow these step-by-step guides:

Sometimes, custom internal Traffic Rules inadvertently block the firewall's own outbound traffic. Go to . Indirectly

If the Kerio Control cannot reach the servers to authenticate, update your DNS settings. Navigate to > DNS .

To prevent "Kerio Control Web Filter is not activated" errors in the future: To resolve the issue of the Kerio Control

In the administration interface, go to -> Applications and Web Categories .

Check again and click Apply . Manual Database Reset via SSH If the GUI toggle fails, reset the update module via SSH: Connect to Kerio Control via SSH. Stop the Kerio Control service: /etc/boxinit.d/60winroute stop Use code with caution. Navigate to > DNS

Once you've resolved the problem, following these best practices can help prevent it from recurring:

If the web filter is activated but categorization is still disabled, follow these steps:

If you are experiencing, or have recently experienced, this issue, what specific error message appeared in your Security logs? I can provide more specialized troubleshooting steps based on that message. AI responses may include mistakes. Learn more

The Kerio Control Web Filter relies on DNS to query GFI’s cloud-based database. If your DNS settings are misconfigured, categorization will fail. Go to -> Interfaces .