Without the correct license string, even with the dongle plugged in, BioNumerics will launch in "Viewer Mode" or "Demo Mode," saving no data and preventing analysis.
Are you just doing fingerprinting, or do you have the full WGS (Whole Genome Sequencing) suite?
Are you getting a specific when entering the string?
Ensure the USB dongle is firmly inserted and glowing (if equipped with an indicator LED). Reinstall the HASP/Sentinel driver package included in the BioNumerics installation directory. Version Mismatch / Expired Maintenance
: If moving a NetKey network license to a new server, you must officially deactivate the license on the old server before the license string can be successfully validated on the new infrastructure. bionumerics license string
For institutional or multi-user environments, a NetKey server manages licenses floating across a network. The server software holds the master license string.
This occurs when the software cannot validate the sequence of characters.
Insert the proprietary USB license dongle into your server or workstation workstation. Launch the application. Choose the option to Import / Update License .
: This utility is typically installed alongside BioNumerics and can be found on your desktop or in the installation folder. Without the correct license string, even with the
Copy the exact alphanumeric text string from your confirmation email.
If you plan to replace a laboratory computer, use the License Manager to Deactivate the string first. This releases the hardware lock on the activation server, allowing you to seamlessly install the string on the new machine.
For handling whole-genome sequencing (WGS) and MLST data.
Re-copy the string. Remember that strings are case-sensitive. 2. "License Key Already In Use" Ensure the USB dongle is firmly inserted and
Defines whether the license is for a standalone workstation or configured for a network environment (Netkey) supporting concurrent users.
A final string generated after you submit your Request Number and License String to the online Activation Page. 🛠️ How to Manage Your License Requesting a New License
License strings are sensitive. Hidden spaces or line breaks copied from an email can cause the software to reject the code. Where to Find Your Current String