You need an RJ11 to DB9 to USB RS232 cable.
Install the driver for your USB-to-Serial adapter (commonly Prolific or FTDI drivers) before launching the software. Step 2: Extract the Software
Individual voltage readings for every cell in the stack. Battery View.exe Pylontech Download
You can email service@pylontech.com.cn to request the latest stable build if your specific battery model isn't showing up in older versions. Hardware Requirements for Connection
Pylontech does not officially provide a native Linux version, so you cannot directly run BatteryView.exe on Linux. However, you can use a Windows virtual machine or the WINE compatibility layer to run it, or explore third-party open-source monitoring tools. You need an RJ11 to DB9 to USB RS232 cable
| Problem | Likely Fix | | :--- | :--- | | "No device found" | Check COM port, baud rate (try 9600, then 115200), and cable wiring. | | Garbage characters in data | Wrong baud rate or RS485 A/B reversed. | | Software crashes on launch | Install .NET Framework 4.5+ and run as Administrator. | | Can't find USB COM port | Install drivers for your USB-to-RS485 chip (e.g., CH340 or FTDI drivers). | | Battery View.exe is not responding | Close other monitoring software (Solar Assistant, Victron VRM). Only one app can access the BMS at a time. |
Despite the file name ending in .exe (indicating a Windows executable), the latest versions of the software are often distributed as a standard installer package (e.g., Pylontech_Battery_View_Setup.zip ). Users search for “Battery View.exe” because the main application file inside the installation folder is named BatteryView.exe . You can email service@pylontech
Finding the official download can sometimes be tricky because Pylontech primarily distributes the software through authorized distributors and their official technical support portals.
Major distributors like Victron Energy or Effekta often host mirrored versions of BatteryView (Version 3.0.28 or newer is recommended for recent US3000C models).
if you cannot find the latest version, emailing Pylontech support is the safest way to ensure you aren't downloading a modified or malicious executable file.